"No longer can the problem of
power be set forth as the simple one of changing the processes of coercion
into those of consent. The engineering of consent to authority has moved
into the realm of manipulation where the powerful are anonymous. Impersonal
manipulation is more insidious than coercion precisely because it is hidden;
one cannot locate the enemy and declare war upon him. Targets for aggression
are unavailable, and certainty is taken from men" (White
Collar: The American Middle Classes, 1951, p. 110)