"In a world dominated by a vast system of abstractions, managers may become cold with principle and do what local and immediate masters of men could never do. Their social insulation results in deadened feelings in the face of the impoverishment of life in the lower orders and its stultification in the upper circles. We do not mean merely that there are managers of bureaucracies and of communication agencies who scheme (although, in fact, there are, and their explicit ideology is one of manipulation); but more, we mean that the social control of the system is such that irresponsibility is organized into it"  (White Collar: The American Middle Classes, 1951, pp. 110-111).