"In pre-capitalist societies,
power was known and personal. The individual could see who was powerful,
and he could understand the means of his power. His responses, of obedience
and fear, were explicit and concrete; and if he was in revolt, the targets
of that revolt were also explicit and concrete. . . .In an impersonalized
and more anonymous system of control, explicit responses are not so possible:
anxiety is likely to replace fear; insecurity to replace worry. The problem
is who really has power, for often the tangled and hidden system seems
a complex yet organized irresponsibility. When power is delegated from
a distant center, the one immediately over the individual is not so different
from the individual himself; he does not decide either, he too is part
of the network by means of which individuals are controlled. Targets for
revolt, given the will to revolt, are not readily available. Symbols in
terms of which to challenge power are not available--in fact, there are
no explicit symbols of authority to challenge" (White
Collar: The American Middle Classes, 1951, p. 349).