The Sociology of Max
Weber
by
Frank Elwell Rogers State University
I originally created this web site
on Weber (pronounced "Vay-bur") in 1996 for my students in
social theory. Most of the paper is fairly standard, it is
based on information and insights from standard texts or
through other secondary sources. My intention in summarizing
this information was simply to present Weber in a fairly
coherent and comprehensive manner, using language and
structure for the generalists amongst
us.
I do claim some originality in
regard to explaining oligarchy, the rationalization
process, and the difference between formal and substantive
rationality (what I have called "the irrationality
factor"). In fact, I expand on these Weberian themes
considerably in my book, Industrializing
America: Understanding Contemporary Society through Classical
Sociological Analysis. (Yes, I know, bad
title. If I had a chance to do it again it would be
HyperIndustrialism.) I have found Weber's ideas
on rationalization, the irrationality factor, and
sociocultural evolution, to be particularly difficult to get
across to students. Yet these ideas are at the heart of
Weber's sociology and, I believe, central in understanding
contemporary society.
Social ActionAccording to the standard interpretation, Weber
conceived of sociology as a comprehensive science of social
action (Aron,
1970; Coser,
1977). His initial theoretical focus is on the
subjective meaning that humans attach to their actions and
interactions within specific social contexts. In this
connection, Weber distinguishes between four major types of
social action:
- zweckrational
- wertrational
- affective
action
- traditional
action
Zweckrational can be defined as action in which the
means to attain a particular goal are rationally chosen.
It can be roughly translated as "technocratic thinking." It is
often exemplified in the literature by an engineer who builds
a bridge as the most efficient way to cross a river. Perhaps a
more relevant example would be the modern goal of material
success sought after by many young people today. Many
recognize that the most efficient way to attain that success
is through higher education, and so they flock to the
universities in order to get a good job (Elwell,
1999).
 Wertrational, or value-oriented
rationality, is characterized by striving for a goal which in
itself may not be rational, but which is pursued through
rational means. The values come from within an ethical,
religious, philosophical or even holistic context--they are
not rationally "chosen." The traditional example in the
literature is of an individual seeking salvation through
following the teachings of a prophet. A more secular
example is of a person who attends the university because they
value the life of the mind--a value that was instilled in them
by parents, previous teachers, or chance encounter (Elwell,
1999).
Affective action is based on
the emotional state of the person rather than in the rational
weighing of means and ends (Coser,
1977). Sentiments are powerful forces in motivating human
behavior. Attending university for the community life of the
fraternity, or following one's boyfriend to school would be
examples.
The final type Weber labels
"traditional action." This is action guided by custom or
habit. People engage in this type of action often
unthinkingly, because it is simply "always done." Many
students attend university because it is traditional for their
social class and family to attend--the expectation was always
there, it was never questioned (Elwell,
1999).
Weber's typology is intended to be
a comprehensive list of the types of meaning men and women
give to their conduct across sociocultural systems (Aron,
1970). As an advocate of multiple causation of human
behavior, Weber was well aware that most behavior is caused by
a mix of these motivations--university students, even today,
have a variety of reasons for attending. In marketing
themselves to students, university advertising attempts to
address (and encourage) all of these motivations ( though a
look at some university brochures would indicate a clear
attempt to focus on the zweckrational appeal to career
aspirations).
But Weber went further than a mere
classification scheme. He developed the typology because he
was primarily concerned with modern society and how it differs
from societies of the past (Aron,
1970; Coser,
1977). He proposed that the basic distinguishing feature
of modern society was a characteristic shift in the motivation
of individual behaviors. In modern society the efficient
application of means to ends has come to dominate and replace
other springs of social behavior. His classification of types
of action provides a basis for his investigation of the social
evolutionary process in which behavior had come to be
increasingly dominated by goal-oriented rationality
(zweckrational)--less and less by tradition, values or
emotions.
Because of this focus, Weber is
often thought of as an "idealist," one who believes that ideas
and beliefs mold social structure and other material
conditions. But he committed himself to no such narrow
interpretation of sociocultural causation. He believed that
this shift in human motivation is one of both cause and effect
occurring in interaction with changes in the structural
organization of society. The major thrust of his work attempts
to identify the factors that have brought about this
"rationalization" of the West (Aron,
1970; Coser,
1977). While his sociology begins with the
individual motivators of social action, Weber does not stay
exclusively focused on either the idealist or the
social-psychological level. While he proposed that the
basic distinguishing feature of modern society was best viewed
in terms of this characteristic shift in motivation, he rooted
that shift in the growth of bureaucracy and
industrialism.
Ideal TypeWeber's discussion of social action is an example of
the use of an ideal type. An ideal type provides the
basic method for historical- comparative study. It is
not meant to refer to the "best" or to some moral ideal, but
rather to typical or "logically consistent" features of social
institutions or behaviors. There can be an "ideal type"
whore house or a religious sect, ideal type dictatorship, or
an ideal democracy (none of which may be "ideal" in the
colloquial sense of the term) (Gerth
and Mills, 1946). An ideal type is an analytical
construct that serves as a measuring rod for social observers
to determine the extent to which concrete social institutions
are similar and how they differ from some defined measure (Aron,
1970; Coser,
1977).
The ideal type involves
determining the features of a social institution that would be
present if the institution were a logically consistent whole,
not affected by other institutions, concerns and
interests. "As general concepts, ideal types are tools
with which Weber prepares the descriptive materials of world
history for comparative analysis" (Gerth
and Mills, 1946: 60). The ideal type never
corresponds to concrete reality but is a description to which
we can compare reality. "Ideal Capitalism," for example, is
used extensively in social science literature. According to
the ideal type, capitalism consists of four basic
features:
- Private Ownership of all
potentially profitable activity
- Pursuit of
Profit
- Competition between
companies
- Laissez Faire, or government
keeps its hands off the economy
In reality, all capitalist systems
deviate from the theoretical construct we call "ideal
capitalism." Even the U.S., often considered the most
capitalistic nation on earth, strays measurably from the
ideal. For example, federal, state and local governments
do operate some potentially profitable activities (parks,
power companies, and the Post Office come to mind). Many
markets in the U.S. are not very competitive, being dominated
by large monopolies or oligopolies (and here, the list is
endless). Finally, various levels of government do,
occasionally, regulate the economy. Still, the ideal
construct of capitalism allows us to compare and contrast the
economic systems of various societies to this definition, or
compare the American economy to itself over
time.
BureaucracyWeber's focus on the trend of rationalization led him
to concern himself with the operation and expansion of
large-scale enterprises in both the public and private sectors
of modern societies (Aron,
1970; Coser,
1977). Bureaucracy can be considered to be a
particular case of rationalization, or rationalization applied
to human organization. Bureaucratic coordination of human
action, Weber believed, is the distinctive mark of modern
social structures. In order to study these organizations, both
historically and in contemporary society, Weber developed the
characteristics of an ideal-type
bureaucracy:
- Hierarchy of
authority
- Impersonality
- Written rules of
conduct
- Promotion based on
achievement
- Specialized division of
labor
- Efficiency
According to Weber, bureaucracies are goal-oriented
organizations designed according to rational principles in
order to efficiently attain their goals. Offices are ranked in
a hierarchical order, with information flowing up the chain of
command, directives flowing down. Operations of the
organizations are characterized by impersonal rules
that explicitly state duties, responsibilities,
standardized procedures and conduct of office holders.
Offices are highly specialized . Appointments to these offices
are made according to specialized qualifications rather than
ascribed criteria. All of these ideal characteristics
have one goal, to promote the efficient attainment of the
organization's goals (Aron,
1970; Coser,
1977).
Some have seriously misinterpreted
Weber and have claimed that he liked bureaucracy, that he
believed that bureaucracy was an "ideal" organization.
Others have pronounced Weber "wrong" because bureaucracies do
not live up to his list of "ideals." Others have even
claimed that Weber "invented" bureaucratic organization. But
Weber described bureaucracy as an "ideal type" in order to
more accurately describe their growth in power and scope in
the modern world. His studies of bureaucracy still form
the core of organizational sociology.
The bureaucratic coordination of
the action of large numbers of people has become the dominant
structural feature of modern societies. It is only
through this organizational device that large-scale planning
and coordination, both for the modern state and the modern
economy, become possible. The consequences of the growth
in the power and scope of these organizations is key in
understanding our world.
AuthorityWeber's discussion of authority relations also
provides insight into what is happening in the modern
world. On what basis do men and women claim authority
over others? Why do men and women give obedience to authority
figures? Again, he uses the ideal type to begin to
address these questions. Weber distinguished three main types
of authority:
- Traditional
Authority
- Rational-legal
Authority
- Charismatic
Rational legal authority is anchored in impersonal
rules that have been legally established. This type of
authority (which parallels the growth of zweckrational) has
come to characterize social relations in modern
societies (Aron,
1970; Coser,
1977). Traditional authority often dominates pre-modern
societies. It is based on the belief in the sanctity of
tradition, of "the eternal yesterday" (Aron,
1970; Coser,
1977). Because of the shift in human motivation, it
is often difficult for modern students to conceive of the hold
that tradition has in pre-modern societies.
Unlike rational-legal authority, traditional authority is not
codified in impersonal rules but is usually invested in a
hereditary line or invested in a particular office by a higher
power (Coser,
1977). Finally, charismatic authority rests on the
appeal of leaders who claim allegiance because of the force of
their extraordinary personalities.
Again, it should be kept in mind
that Weber is describing an ideal type; he was aware that in
empirical reality mixtures will be found in the legitimization
of authority (Coser,
1977). The appeal of Jesus Christ, for example, one of the
most important charismatics in history, was partly based on
tradition as well.
CausalityWeber firmly believed in the multi-causality of social
phenomenon. He expressed this causality in terms of
probabilities (Aron,
1970; Gerth
and Mills, 1946; Coser,
1977). Weber's notion of probability derives from
his recognition of the system character of human societies and
therefore the impossibility of making exhaustive
predictions. Prediction becomes possible, Weber
believed, only within a system of theory that focus our
concern on a few social forces out of the wealth of forces and
their interactions that make up empirical reality (Freund,
1968: 7-9). Within such constraints, causal
certainty in social research is not attainable (nor is it
attainable outside the laboratory in natural
sciences). The best
that can be done is to focus our theories on the most
important relationships between social forces, and to forecast
from that theory in terms of
probabilities.
In this connection, it is often
said that Weber was in a running dialogue with the ghost of
Karl Marx. But contrary to many interpretations, Weber
was not attempting to refute Marx, he was very respectful of
Marx's contributions to understanding human societies.
But he did disagree with Marx's assertion of the absolute
primacy of material conditions in determining human behavior
(Aron,
1970; Gerth
and Mills, 1946; Coser,
1977). Weber's system invokes both ideas and material
factors as interactive components in the sociocultural
evolutionary process. "He was most respectful of Marx's
contributions, yet believed, in tune with his own methodology,
that that Marx had unduly emphasized one particular causal
chain, the one leading from the economic infrastructure to the
cultural superstructure" (Coser,
1977: 228). This, Weber believed, could not
adequately take into account the complex web of causation
linking social structures and ideas.
Weber attempted to show that the
relations between ideas and social structures were multiple
and varied, and that causal connections went in both
directions. While Weber basically agreed with Marx that
economic factors were key in understanding the social system,
he gave much greater emphasis to the influence and interaction
of ideas and values on sociocultural evolution (Aron,
1970; Coser,
1977).
Gerth and Mills (1946) summarize
Weber's posited relationship between material conditions
and ideas in the following passage:
There is no pre-established
correspondence between the content of an idea and the
interests of those who follow from the first hour.
But, in time, ideas are discredited in the face of history
unless they point in the direction of conduct that various
interests promote. Ideas, selected and reinterpreted
from the original doctrine, do gain an affinity with the
interests of certain members of special strata; if they do
not gain such an affinity, they are abandoned (Gerth
and Mills, 1946:
63). It is in this light that the Protestant Ethic and the
Spirit of Capitalism must be read.
The Protestant
EthicWeber's concern with the meaning that people give to
their actions allowed him to understand the drift of
historical change. He believed that rational action
within a system of rational-legal authority is at the heart of
modern society. His sociology was first and foremost an
attempt to explore and explain this shift from traditional to
rational action (Aron,
1970). What was it about the West, he asks, that is
causing this shift? In an effort to understand these
causes, Weber examined the religious and economic systems of
many civilizations.
Weber came to believe that the
rationalization of action can only be realized when
traditional ways of life are abandoned (Coser,
1977). Because of its erosion, modern people may
have a difficult time realizing the hold of tradition over
pre-industrial peoples. Weber's task was to uncover the
forces in the West that caused people to abandon their
traditional religious value orientation and encouraged them to
develop a desire for acquiring goods and wealth (Aron,
1970; Coser,
1977).
After careful study, Weber came to
the hypothesis that the protestant ethic broke the
hold of tradition while it encouraged men to apply themselves
rationally to their work (Gerth
and Mills, 1946). Calvinism, he found, had developed
a set of beliefs around the concept of predestination.
It was believed by followers of Calvin that one could not do
good works or perform acts of faith to assure your place in
heaven. You were either among the "elect" (in which case
you were in) or you were not. However, wealth was taken
as a sign (by you and your neighbors) that you were one of the
God's elect, thereby providing encouragement for people to
acquire wealth. The protestant ethic therefore provided
religious sanctions that fostered a spirit of rigorous
discipline, encouraging men to apply themselves rationally to
acquire wealth (Aron,
1970; Coser,
1977).
Weber studied non-Western cultures
as well. He found that several of these pre-industrial
societies had the technological infrastructure and other
necessary preconditions to begin capitalism and economic
expansion, however, capitalism failed to emerge (Gerth
and Mills, 1946: 61). The only force missing were
the positive sanctions to abandon traditional ways. "By
such a comparative analysis of causal sequences, Weber tried
to find not only the necessary but the sufficient conditions
of capitalism" (Gerth
and Mills, 1946: 61). While Weber does not believe that
the protestant ethic was the only cause of the rise of
capitalism, he believed it to be a powerful force in fostering
its emergence (Aron,
1970; Coser,
1977; Gerth
and Mills, 1946).
OligarchyWeber noted the dysfunctions of bureaucracy in terms
of the impact that it had on individuals. Its major advantage,
efficiency in attaining goals, makes it unwieldy in dealing
with individual cases. The impersonality, so important in
attaining efficiency of the organization, is dehumanizing. But
the concern over bureaucracy's threat to the members of a
particular organization has served to overshadow its effects
on the larger society. Weber was very concerned about
the impact that rationalization and bureaucratization had on
sociocultural systems.
By its very nature bureaucracy
generates an enormous degree of unregulated and often
unperceived social power. Because of bureaucracy's
superiority over other forms of organization, they have
proliferated and now dominate modern societies. Those
who control these organizations, Weber warned, control the
quality of our life, and they are largely self-appointed
leaders.
Bureaucracy tends to result in
oligarchy, or rule by the few officials at the top of the
organization. In a society dominated by large formal
organizations, there is a danger that social, political and
economic power will become concentrated in the hands of the
few who hold high positions in the most influential of these
organizations.
The issue was first raised by
Weber, but it was more fully explored by Robert Michels a
sociologist and friend of Weber's. Michels
(1915) was a socialist and was disturbed to find that the
socialist parties of Europe, despite their democratic ideology
and provisions for mass participation, seemed to be dominated
by their leaders, just as the traditional conservative
parties. He came to the conclusion that the problem lay in the
very nature of organizations. He formulated the 'Iron
Law of Oligarchy': "Who says organization, says
oligarchy."
According to the "iron law"
democracy and large scale organization are incompatible. Any
large organization, Michels
pointed out, is faced with problems of coordination that can
be solved only by creating a bureaucracy. A bureaucracy,
by design, is hierarchically organized to achieve
efficiency--many decisions that have to be made every day
cannot be made by large numbers of people in an efficient
manner. The effective functioning of an organization
therefore requires the concentration of much power in the
hands of a few people.
The organizational characteristics
that promote oligarchy are reinforced by certain
characteristics of both leaders and members of
organizations. People achieve leadership positions
precisely because they have unusual political skill; they are
adept at getting their way and persuading others of the
correctness of their views. Once they hold high office,
their power and prestige is further increased. Leaders
have access and control over information and facilities that
are not available to the rank-and-file. They control the
information that flows down the channels of communication.
Leaders are also strongly motivated to persuade the
organization of the rightness of their views, and they use all
of their skills, power and authority to do
so.
By design of the organization,
rank and file are less informed than their "superiors."
Finally, from birth, we are taught to obey those in positions
of authority. Therefore, the rank and file tend to look to the
leaders for policy directives and are generally prepared to
allow leaders to exercise their judgment on most matters.
Leaders also have control over
very powerful negative and positive sanctions to promote the
behavior that they desire. They have the power to grant
or deny raises, assign workloads, fire, demote and that most
gratifying of all sanctions, the power to promote. Most
important, they tend to promote junior officials who share
their opinions, with the result that the oligarchy become a
self-perpetuating one. Therefore, the very nature of large
scale organization makes oligarchy within these organizations
inevitable. Bureaucracy, by design, promotes the
centralization of power in the hands of those at the top of
the organization.
Societal Oligarchy
While it is easy to see oligarchy
within formal organizations, Weber's views on the
inevitability of oligarchy within whole societies are a little
more subtle. The social structure of modern society has
become dominated by bureaucracy. Bureaucracies are
necessary to provide the coordination and control so
desperately needed by our complex society (and huge
populations). But while modern societies are dependent
on formal organization, bureaucracy tends to undermine both
human freedom and democracy in the long-run. While
government departments are theoretically responsible to the
electorate, this responsibility is almost entirely
fictional. It often happens, in fact, that the
electorate (and even the congress) do not even know what these
bureaucracies are doing. Government departments have
grown so numerous, so complex, that they cannot be supervised
effectively.
The modern era is one of
interest-group politics, in which the degree of participation
of the ordinary citizen in the forging of political positions
is strictly limited. Our impact on political decision
making depends, to a large extent, on our membership in
organizational structures. The power of these groups, in
turn, depend in large part on such organizational
characteristics as size of membership; and commitment of
membership to the goals of the organization; and wealth of the
organization. But it is through organization that we
lose control of the decision making
process.
Those on top of bureaucratic
hierarchies can command vast resources in pursuit of their
interests. This power is often unseen and unregulated, which
gives the elite at the top of these hierarchies vast social,
economic, and political power. The problem is further
compounded by huge corporations, economic bureaucracies that
have tremendous impact over our lives, an impact over which we
have little control. Our control over corporations is
hardly even fictional any longer. Not only do these
economic bureaucracies affect us directly, they also affect
our governments--organizations supposedly designed to regulate
them.
To quote Peter Blau on this
topic: "The most pervasive feature that distinguishes
contemporary life is that it is dominated by large, complex,
and formal organizations. Our ability to organize thousands
and even millions of men in order to accomplish large-scale
tasks--be they economic, political, or military--is one of our
greatest strengths. The possibility that free men become
mere cogs in the bureaucratic machines we set up for this
purpose is one of the greatest threats to our
liberty."
RationalizationThe rationalization process is the practical
application of knowledge to achieve a desired end. It
leads to efficiency, coordination, and control over both the
physical and the social environment. It is a product of
"scientific specialization and technical differentiation" that
seems to be a characteristic of Western culture (Freund,
1968). It is the guiding principle behind
bureaucracy and the increasing division of labor. It has
led to the unprecedented increase in both the production and
distribution of goods and services. It is also
associated with secularization, depersonalization, and
oppressive routine. Increasingly, human behavior is guided by
observation, experiment and reason (zweckrational) to master
the natural and social environment to achieve a desired
end (Elwell,
1999).
Freund
(1968: 18) defines it as "the organization of life through
a division and coordination of activities on the basis of
exact study of men's relations with each other, with their
tools and their envionmnet, for the purpose of achieving
greater efficiency and productivity." Weber's general theory
of rationalization (of which bureaucratization is but a
particular case) refers to increasing human mastery over the
natural and social environment. In turn, these changes in
social structure have changed human character through changing
values, philosophies, and beliefs. Such superstructural
norms and values as individualism, efficiency,
self-discipline, materialism, and calculability (all of which
are subsumed under Weber's concept of zweckrational) have been
encouraged by the bureaucratization
process.
Bureaucracy and rationalization
were rapidly replacing all other forms of organization and
thought. They formed a stranglehold on all sectors of Western
society:
It is horrible to think that the
world could one day be filled with nothing but those little
cogs, little men clinging to little jobs and striving toward
bigger ones--a state of affairs which is to be seen once
more, as in the Egyptian records, playing an ever increasing
part in the spirit of our present administrative systems,
and especially of its offspring, the students. This passion
for bureaucracy ...is enough to drive one to despair. It is
as if in politics. . . we were to deliberately to become men
who need "order" and nothing but order, become nervous and
cowardly if for one moment this order wavers, and helpless
if they are torn away from their total incorporation in it.
That the world should know no men but these: it is in such
an evolution that we are already caught up, and the great
question is, therefore, not how we can promote and hasten
it, but what can we oppose to this machinery in order to
keep a portion of mankind free from this parceling-out of
the soul, from this supreme mastery of the bureaucratic way
of life.(Note
) Rationalization is the most general element of Weber's
theory. He identifies rationalization with an increasing
division of labor, bureaucracy and mechanization (Gerth
and Mills, 1946). He associates it with
depersonalization, oppressive routine, rising secularism, as
well as being destructive of individual freedom (Gerth
and Mills, 1946;Freund,
1968) .
The Irrationality
FactorSince it is clear that modern societies are so
pervasively dominated by bureaucracy it is crucial to
understand why this enormous power is often used for ends that
are counter to the interests and needs of people (Elwell,
1999). Why is it that "as rationalization increases, the
irrational grows in intensity"? (Freund,
1968: 25). Again, the rationalization process is the
increasing dominance of zweckrational action over rational
action based on values, or actions motivated by traditions and
emotions. Zweckrational can best be understood as
"technocratic thinking," in which the goal is simply to find
the most efficient means to whatever ends are defined as
important by those in power.
Technocratic thinking can be
contrasted with wertrational, which involves the assessment of
goals and means in terms of ultimate human values such as
social justice, peace, and human happiness. Weber maintained
that even though a bureaucracy is highly rational in the
formal sense of technical efficiency, it does not follow that
it is also rational in the sense of the moral acceptability of
its goals or the means used to achieve them. Nor does an
exclusive focus on the goals of the organization necessarily
coincide with the broader goals of society as a whole. It
often happens that the single-minded pursuit of practical
goals can actually undermine the foundations of the social
order (Elwell,
1999). What is good for the bureaucracy is not always good
for the society as a whole--and often, in the long term, is
not good for the bureaucracy either.
In a chapter entitled "How Moral
Men Make Immoral Decisions," John De Lorean a former General
Motors executive (and famous for many things) muses over
business morality. "It seemed to me, and still does,
that the system of American business often produces wrong,
immoral and irresponsible decisions, even though the personal
morality of the people running the business is often above
reproach. The system has a different morality as a group than
the people do as individuals, which permits it to willfully
produce ineffective or dangerous products, deal dictatorially
and often unfairly with suppliers, pay bribes for business,
abrogate the rights of employees by demanding blind loyalty to
management or tamper with the democratic process of government
through illegal political contributions" (J.
Wright, 1979: 61-62). De Lorean goes on to speculate
that this immorality is connected to the impersonal character
of business organization. Morality, John says, has to do
with people. "If an action is viewed primarily from the
perspective of its effect on people, it is put into the moral
realm. . . .Never once while I was in General Motors
management did I hear substantial social concern raised about
the impact of our business on America, its consumers or the
economy" (J.
Wright, 1979: 62-63).
One of the most well-documented
cases of the irrationality factor in business concerns
the Chevrolet Corvair (Watergate, the IRS, the Post Office,
recent elections, and the Department of Defense provide plenty
of government examples). Introduced to the American Market in
1960, several compromises between the original design and what
management ultimately approved were made for financial
reasons. "Tire diameter was cut, the aluminum engine was
modified, the plush interior was downgraded and a $15
stabilizing bar was deleted from the suspension system" (R.
Wright, 1996). As a result, a couple of the prototypes
rolled over on the test tracks and it quickly became apparent
that GM had a problem (J.
Wright, 1979; R.
Wright, 1996). De Lorean again takes up the
story.
At the very least, then, within
General Motors in the late 1950s, serious questions were
raised about the Corvair's safety. At the very most,
there was a mountain of documented evidence that the car
should not be built as it was then designed. . . .The
results were disastrous. I don't think any one car
before or since produced as gruesome a record on the highway
as the Corvair. It was designed and promoted to appeal to
the spirit and flair of young people. It was sold in part as
a sports car. Young Corvair owners, therefore, were
trying to bend their car around curves at high speeds and
were killing themselves in alarming
numbers (J.
Wright, 1979: 65-66). The denial and cover-up led the corporation to ignore
the evidence, even as the number of lawsuits mounted--even as
the sons and daughters of executives of the corporation were
seriously injured or killed (J.
Wright, 1979). When Ralph
Nader (1965) published his book that detailed the
Corvair's problems, Unsafe at Any Speed, the response
of GM was to assign a private detective to follow him so as to
gather information to attack him personally rather than debate
his facts and assertions (Halberstam,
1986; J.
Wright, 1979; R.
Wright, 1996). Internal documents were destroyed, and
pressure was put on executives and engineers alike to be team
players (J.
Wright, 1979). De Lorean summarizes the irrational
character of the bureaucracy's decision making
process:
There wasn't a man in top GM
management who had anything to do with the Corvair who would
purposely build a car that he knew would hurt or kill
people. But, as part of a management team pushing for
increased sales and profits, each gave his individual
approval in a group to decisions which produced the car in
the face of the serious doubts that were raised about its
safety, and then later sought to squelch information which
might prove the car's deficiencies (J.
Wright, 1979: 65-68). The result was that despite the existence of many
moral men within the organization, many immoral decisions were
made.
An extreme case of rationalization
was the extermination camps of Nazi Germany. The goal
was to kill as many people as possible in the most efficient
manner, and the result was the ultimate of dehumanization--the
murder of millions of men, women and children. The men
and women who ran the extermination camps were, in large part,
ordinary human beings. They were not particularly evil
people. Most went to church on Sundays; most had
children, loved animals and life. William
Shirer (1960) comments on business firms that collaborated
in the building and running of the camps: "There had been, the
records show, some lively competition among German businessmen
to procure orders for building these death and disposal
contraptions and for furnishing the lethal blue
crystals. The firm of I. A. Topf and Sons of Erfurt,
manufacturers of heating equipment, won out in its bid for the
crematoria at Auschwitz. The story of its business
enterprise was revealed in a voluminous correspondence found
in the records of the camp. A letter from the firm dated
February 12, 1943, gives the tenor:
To: The Central
Construction Office of the S.S. and Police,
Auschwitz Subject: Crematoria 2 and 3 for the
camp. We acknowledge receipt of your order for five triple
furnaces, including two electric elevators for raising
corpses and one emergency elevator. A practical
installation for stoking coal was also ordered and one for
transporting ashes (Shirer,
1960: 971).
The “lethal blue crystals” of
Zyklon-B used in the gas chambers were supplied by two German
firms which had acquired the patent from I. G. Farben (Shirer,
1960). Their product could do the most effective job
for the least possible cost, so they got the contract.
Shirer
(1960) summarizes the organization of evil. “Before
the postwar trials in Germany it had been generally believed
that the mass killings were exclusively the work of a
relatively few fanatical S.S. leaders. But the records
of the courts leave no doubt of the complicity of a number of
German businessmen, not only the Krupps and the directors of
I.G. Farben chemical trust but smaller entrepreneurs who
outwardly must have seemed to be the most prosaic and decent
of men, pillars--like good businessmen everywhere--of their
communities” (972-973). In sum, the extermination camps
and their suppliers were models of bureaucratic efficiency
using the most efficient means available at that time to
accomplish the goals of the Nazi
government.
But German corporations went
beyond supplying the government with the machinery of death,
some actively participated in the killing process. "This
should occasion neither surprise nor shock. I.G. Farben
was one of the first great corporate conglomerates. Its
executives merely carried the logic of corporate rationality
to its ultimate conclusion...the perfect labor force for a
corporation that seeks fully to minimize costs and maximize
profits is slave labor in a death camp. Among the great
German corporations who utilized slave labor were AEG (German
General Electric), Wanderer-Autounion (Audi), Krupp,
Rheinmetall Borsig, Siemens-Schuckert and Telefunken"
(Rubenstein,
1975: 58).
 I.G. Farben's synthetic rubber (Buna) plants at
Auschwitz are a good example of the relationship between
corporate profits and Nazi goals. I.G. Farben's
investment in the plant at Auschwitz was considerable--over
$1,000,000,000 in 1970s American dollars. The
construction work required 170 contractors and subcontractors,
housing had to be built for the corporate personnel, barracks
for the workers. SS guards supplied by the state would
administer punishment when rules were broken. The workers at
the plants were treated as all other inmates in the camp. The
only exception was one of diet, workers in the plants would
receive an extra ration of "Buna soup" to maintain "a
precisely calculated level of productivity" (Rubenstein,
1975: 58). Nor was any of this hidden from corporate
executives; they were full participants in the horror. With an
almost inexhaustible supply of workers, the corporation simply
worked their slave laborers to death.
The fact that individual officials
have specialized and limited responsibility and authority
within the organization means that they are unlikely to raise
basic questions regarding the moral implications of the
overall operation of the organization. Under the
rule of specialization, society becomes more and more
intricate and interdependent, but with less common
purpose. The community disintegrates because it loses
its common bond. The emphasis in bureaucracies is on getting
the job done in the most efficient manner possible.
Consideration of what impact organizational behavior might
have on society as a whole, on the environment, or on the
consumer simply does not enter into the
calculation.
The problem is further compounded
by the decline of many traditional institutions such as the
family, community, and religion, which served to bind
pre-industrial man to the interests of the group.
Rationalization causes the weakening of traditional and
religious moral authority (secularization); the values of
efficiency and calculability predominate. In an advanced
industrial-bureaucratic society, everything becomes a
component of the expanding machine, including human beings (Elwell,
1999). C.
Wright Mills, whose social theory was strongly influenced
by Weber, describes the problem:
It is not the number of victims
or the degree of cruelty that is distinctive; it is the fact
that the acts committed and the acts that nobody protests
are split from the consciousness of men in an uncanny, even
a schizophrenic manner. The atrocities of our time are
done by men as "functions" of social machinery--men
possessed by an abstracted view that hides from them the
human beings who are their victims and, as well, their own
humanity. They are inhuman acts because they are
impersonal. They are not sadistic but merely
businesslike; they are not aggressive but merely efficient;
they are not emotional at all but technically clean-cut (C.
Wright Mills, 1958:
83-84). The result is a seeming paradox-- bureaucracies, the
epitome of rationalization, acting in very irrational
ways. Thus we have economic bureaucracies in pursuit of
profit that deplete and pollute the environment upon which
they are based; political bureaucracies, set up to protect our
civil liberties, that violate them with impunity;
Agricultural
bureaucracies (educational, government, and business) set up
to help the farmer, that end up putting millions of these same
farmers out of business; Service bureaucracies designed to
care for and protect the elderly, that routinely deny service
and actually engage in abuse. The irrationality of
bureaucratic institutions is a major factor in understanding
contemporary society. Weber called this formal rationalization
as opposed to substantive rationality (the ability to anchor
actions in the consideration of the whole). It can also be
called the irrationality of rationalization, or more
generally, the irrationality factor (Elwell,
1999). The irrationality of bureaucratic institutions is a
major factor is understanding contemporary
society.
Weber and MarxWeber believed that Marxist theory was too simplistic,
reducing all to a single economic cause (Gerth
and Mills, 1946). However, Weber does not attempt to
refute Marx, rather he can be interpreted as an attempt to
round out Marx's economic determinism (Gerth
and Mills, 1946).
"Weber's views about the
inescapable rationalization and bureaucratization of the world
have some obvious similarities to Marx's notion of
alienation. Both men agree that modern methods of
organization have tremendously increased the effectiveness and
efficiency of production and organization and have allowed an
unprecedented domination of man over the world of nature. They
also agree that the new world of rationalized efficiency has
turned into a monster that threatens to dehumanize its
creators. But Weber disagrees with Marx's claim that
alienation is only a transitional stage on the road to man's
true emancipation" (Coser,
1977: 232).
Weber believed that the alienation
documented by Marx had little to do with the ownership of the
mode of production, but was a consequence of bureaucracy and
the rationalization of social life. Marx asserted
that capitalism has led to the "expropriation" of the worker
from the mode of production. He believed that the modern
worker is not in control of his fate, is forced to sell his
labor (and thus his self) to private capitalists. Weber
countered that loss of control at work was an inescapable
result of any system of rationally coordinated production (Coser,
1977). Weber argued that men could no longer engage in
socially significant action unless they joined a large-scale
organization. In joining organizations they would have to
sacrifice their personal desires and goals to the impersonal
goals and procedures of the organization itself (Coser,
1977). By doing so, they would be cut off from a
part of themselves, they would become
alienated.
Socialism and capitalism are both
economic systems based on industrialization--the rational
application of science, observation, and reason to the
production of goods and services. Both capitalism and
socialism are forms of a rational organization of economic
life to control and coordinate this production. Socialism is
predicated on government ownership of the economy to provide
the coordination to meet the needs of people within society.
If anything, Weber maintained, socialism would be even more
rationalized, even more bureaucratic than capitalism.
And thus, more alienating to human beings as well (Gerth
and Mills, 1946: 49).
Sociocultural EvolutionAccording to Weber, because bureaucracy is a form of
organization superior to all others, further bureaucratization
and rationalization may be an inescapable fate. "Without this
form of (social) technology the industrialized countries could
not have reached the heights of extravagance and wealth that
they currently enjoy. All indications are that they will
continue to grow in size and scope." Weber wrote of the
evolution of an iron cage, a technically ordered, rigid,
dehumanized society:
"It is apparent that today we are
proceeding towards an evolution which resembles (the ancient
kingdom of Egypt) in every detail, except that it is built on
other foundations, on technically more perfect, more
rationalized, and therefore much more mechanized
foundations. The problem which besets us now is
not: how can this evolution be changed?--for that is
impossible, but: what will come of it." Weber feared that our
probable future would be even more bureaucratized, an iron
cage that limits individual human potential rather than a
technological utopia that sets us free (Aron,
1970; Coser,
1977).
It is perhaps fitting to close
with a quote from Max engaged in speculation on the other
future possibilities of industrial systems. While Weber had a
foreboding of an "iron cage" of bureaucracy and rationality,
he recognized that human beings are not mere subjects molded
by sociocultural forces. We are both creatures and creators of
sociocultural systems. And even in a sociocultural system that
increasingly institutionalizes and rewards goal oriented
rational behavior in pursuit of wealth and material symbols of
status there are other possibilities:
"No one knows who will live in
this cage in the future, or whether at the end of this
tremendous development entirely new prophets will arise, or
there will be a great rebirth of old ideas and ideals or, if
neither, mechanized petrification embellished with a sort of
convulsive self-importance. For of the last stage of this
cultural development, it might well be truly said:
'Specialists without spirit, sensualists without heart; this
nullity imagines that it has obtained a level of civilization
never before achieved" (Weber,
1904/1930: 181).
© 1996 Frank
Elwell
In his own words:
On
sociology:"Sociology . . . is a science concerning itself with
the interpretive understanding of social action and thereby
with a causal explanation of its course and
consequences. We shall speak of 'action' insofar as the
acting individual attaches a subjective meaning to his
behavior--be it overt or covert, omission or
acquiescence. Action is 'social' insofar as its
subjective meaning takes account of the behavior of others and
is thereby oriented in its course" (1921/1968,
p.4).
"Within the realm of social
conduct one finds factual regularities, that is, courses of
action which, with a typically identical meaning, are repeated
by the actors or simultaneously occur among numerous
actors. It is with such types of conduct that sociology
is concerned, in contrast to history, which is interested in
the causal connections of important, i.e., fateful, single
events (1921/1968).
"An ideal type is formed by the
one-sided accentuation of one or more points of view and by
the synthesis of a great many diffuse, discrete, more or less
present and occasionally absent concrete individual phenomena,
which are arranged according to those one-sidedly emphasized
viewpoints into a unified analytical construct. . . . In its
conceptual purity, this mental construct . . . cannot be found
empirically anywhere in reality" (1903-1917/1949,
p. 90).
On materialism and
ideationalism:"We have no intention whatever of maintaining such a
foolish and doctrinaire thesis as that the spirit of
capitalism . . . could only have arisen as the result of
certain effects of the Reformation, or even that capitalism as
an economic system is a creation of the Reformation. . . . On
the contrary, we only wish to ascertain whether and to what
extent religious forces have taken part in the qualitative
formation and the quantitative expansion of that spirit over
the world" (1904/1930,
p. 91).
"In view of the tremendous
confusion of interdependent influences between the material
basis, the forms of social and political organization, and the
ideas current in the time of the Reformation, we can only
proceed by investigating whether and at what points certain
correlations between forms of religious belief and practical
ethics can be worked out" (1904/1930,
p. 91).
"Not ideas, but material and ideal
interests, directly govern men's conduct. Yet very
frequently the 'world images' that have been created by
'ideas' have, like switchmen, determined the tracks along
which action has been pushed by the dynamic of interest"
(1946/1958,
p. 280).
On the protestant
ethic:"A man does not 'by nature' wish to earn more and more
money, but simply to live as he is accustomed to live and to
earn as much as is necessary for that purpose. Wherever
modern capitalism has begun its work of increasing the
productivity of human labour by increasing its intensity, it
has encountered the immensely stubborn resistance of this
leading trait of pre-capitalistic labour" (1904/1930,
p. 60).
[For the Calvinist] "The world
exists to serve the glorification of God and for that purpose
alone. The elected Christian is in the world only to increase
this glory of god by fulfilling His commandments to the best
of his ability. But God requires social achievement of
the Christian because He will that social life shall be
organized according to His commandments, in accordance with
that purpose" (1904/1930,
p. 108).
"Waste of time is thus the first
and in principle the deadliest of sins. The span of
human life is infinitely short and precious to make sure of
one's own election. Loss of time through sociability,
idle talk, luxury, even more sleep than is necessary for
health. . . .is worthy of absolute moral condemnation. . .
.[Time] is infinitely valuable because every hour lost is lost
to labour for the glory of God. Thus inactive
contemplation is also valueless, or even directly
reprehensible if it is at the expense of one's daily work. For
it is less pleasing to God than the active performance of His
will in a calling" (1904/1930,
pp. 157-158).
"The religious valuation of
restless, continuous, systematic work in a worldly calling, as
the highest means of asceticism, and at the same time the
surest and most evident proof of rebirth and genuine faith,
must have been the most powerful conceivable lever for the
expansion of . . . the spirit of capitalism" (1946/1958:
172).
"Capitalism is today an immense
cosmos into which the individual is born, and which presents
itself to him, at least as an individual, in so far as he is
involved in the system of market relationships, to conform to
capitalist rules of action" (1904/1930,
p. 54).
On
rationalization:"The great historic process in the development of
religions, the elimination of magic from the world which had
begun with the old Hebrew prophets and, in conjunction with
Hellenistic scientific thought, had repudiated all magical
means to salvation as superstition and sin, came here to its
logical conclusion. The genuine Puritan even rejected all
signs of religious ceremony at the grave and buried his
nearest and dearest without song or ritual in order that no
superstition, no trust in the effects of magical and
sacramental forces on salvation, should creep in" (1904/1930,
p. 105).
"This whole process of
rationalization in the factory and elsewhere, and especially
in the bureaucratic state machine, parallels the
centralization of the material implements of organization in
the hands of the master. Thus, discipline inexorably
takes over ever larger areas as the satisfaction of political
and economic needs is increasingly rationalized. This
universal phenomenon more and more restricts the importance of
charisma and of individually differentiated conduct" (1921/1968,
p. 1156).
On
bureaucracy:"From a purely technical point of view, a bureaucracy
is capable of attaining the highest degree of efficiency, and
is in this sense formally the most rational known means of
exercising authority over human beings. It is superior
to any other form in precision, in stability, in the
stringency of its discipline, and in its reliability. It
thus makes possible a particularly high degree of
calculability of results for the heads of the organization and
for those acting in relation to it. It is finally
superior both in intensive efficiency and in the scope of its
operations and is formally capable of application to all kinds
of administrative tasks (1921/1968,
p. 223).
"The principles of office
hierarchy and of levels of graded authority mean a firmly
ordered system of supe- and subordination in which there is a
supervision of the lower offices by the higher ones" (1946/1958,
p. 197)
"No machinery in the world
functions so precisely as this apparatus of men and, moreover,
so cheaply. . .. Rational calculation . . . reduces every
worker to a cog in this bureaucratic machine and, seeing
himself in this light, he will merely ask how to transform
himself into a somewhat bigger cog. . . . The passion for
bureaucratization drives us to despair" (1921/1968:
liii).
"The needs of mass administration
make it today completely indispensable. The choice is
only between bureaucracy and dilettantism in the field of
administration" (1921/1968,
p. 224).
"When those subject to
bureaucratic control seek to escape the influence of existing
bureaucratic apparatus, this is normally possible only by
creating an organization of their own which is equally subject
to the process of bureaucratization" (1921/1968,
p. 224).
[Socialism] "would mean a
tremendous increase in the importance of professional
bureaucrats" (1921/1968,
p. 224).
"Not summer's bloom lies ahead of
us, but rather a polar night of icy darkness and hardness, no
matter which group may triumph externally now" (1946/1958,
p. 128).
"To this extent increasing
bureaucratization is a function of the increasing possession
of goods used for consumption, and of an increasingly
sophisticated technique for fashioning external life--a
technique which corresponds to the opportunities provided by
such wealth" (1946/1958,
p. 212).
"It is horrible to think that the
world could one day be filled with nothing but those little
cogs, little men clinging to little jobs and striving toward
bigger ones--a state of affairs which is to be seen once more,
as in the Egyptian records, playing an ever increasing part in
the spirit of our present administrative systems, and
especially of its offspring, the students. This passion for
bureaucracy ...is enough to drive one to despair. It is as if
in politics. . . we were to deliberately to become men who
need "order" and nothing but order, become nervous and
cowardly if for one moment this order wavers, and helpless if
they are torn away from their total incorporation in it. That
the world should know no men but these: it is in such an
evolution that we are already caught up, and the great
question is, therefore, not how we can promote and hasten it,
but what can we oppose to this machinery in order to keep a
portion of mankind free from this parceling-out of the soul,
from this supreme mastery of the bureaucratic way of
life."
"The state is a human community
that (successfully) claims the monopoly of the legitimate use
of force within a given territory"(1946/1958,
p. 78).
"When fully developed, bureaucracy
stands . . . under the principle of sine ira ac studio
(without scorn and bias). Its specific nature which is
welcomed by capitalism develops the more perfectly the more
bureaucracy is 'dehumanized,' the more completely it succeeds
in eliminating from offcial business love, hatred, and all
purely personal, irrational and emotional elements which
escape calculation. This is the specific nature of
bureaucracy and it is appraised as its special virtue" (1946/1958,
pp. 215-16).
"The decisive reason for the
advance of bureaucratic organization has always been its
purely technical superiortiy over any other kind of
organization. The fully developed bureaucratic mechanism
compares with other organizations exactly as does the machine
with the nonmechanical modes of organization" (1946/1958,
p. 214).
"Precision, speed, unambiguity,
knowledge of the files, continuity, discretion, unity, strict
subordination, reduction of friction and of material and
personal costs--these are raised tothe optimum point in the
strictly bureaucratic organization" (1946/1958,
p. 214).
"The appartus (bureaucracy), with
its peculiar impersonal character. . . is easily made to work
for anybody who knows how to gain control over it. A
rationally ordered system of officials continues to function
smoothly after the enemy has occupied the area: he merely
needs to change the top officials" (1946/1958,
p. 229)
On social
evolution:"It is apparent that today we are proceeding towards
an evolution which resembles (the ancient kingdom of Egypt) in
every detail, except that it is built on other foundations, on
technically more perfect, more rationalized, and therefore
much more mechanized foundations. The problem which
besets us now is not: how can this evolution be
changed?--for that is impossible, but: what will come of
it."
"Since asceticism undertook to
remodel the world and to work out its ideals in the world,
material goods have gained an increasing and finally an
inexorable power over the lives of men as at no previous
period in history. Today the spirit of religious
asceticism--whether finally, who knows?--has escaped from the
cage. But victorious capitalism, since it rests on mechanical
foundations, needs its support no longer. The rosy blush of
its laughing heir, the Enlightenment, also seems to be
irretrievably fading, and the idea of duty in one's calling
prowls about in our lives like the ghost of dead religious
beliefs (1904/1930,
pp.181-182).
"In the field of its highest
development, in the United States, the pursuit of wealth,
stripped of its religious and ethical meaning, tends to become
associated with purely mundane passions, which often actually
give it the character of sport (1904/1930,
p. 182).
"No one knows who will live in
this cage in the future, or whether at the end of this
tremendous development entirely new prophets will arise, or
there will be a great rebirth of old ideas and ideals or, if
neither, mechanized petrification embellished with a sort of
convulsive self-importance. For of the last stage of this
cultural development, it might well be truly said:
'Specialists without spirit, sensualists without heart; this
nullity imagines that it has obtained a level of civilization
never before achieved'" (1904/1930,
p. 182).
Politics is a strong and slow
boring of hard boards. It takes both passion and perspective.
Certainly all historical experience confirms the truth--that
man would not have attained the possible unless time and again
he had reached out for the impossible
(1946/1958,
p. 128).
Referencing this
Site
Verstehen:
Max Weber's HomePage is copyrighted by Frank W. Elwell.
Should you wish to quote from this material the format should
be as follows:
Elwell,
Frank, 1996, The Sociology of Max Weber, Retrieved June
1, 1999 (use actual date),
http://www.faculty.rsu.edu/~felwell/Theorists/Weber/Whome.htm
About this
Site
I originally authored this web
site in 1996 for my students in social theory. I hope
you find this site useful and will take the time to fill out
the site evaluation form. I intend to post these comments in
the near future.
You may also want to visit my
sites on T.
Robert Malthus, Karl
Marx, Emile
Durkheim, C.
Wright Mills, Robert
K. Merton, Harry
Braverman, Marvin
Harris, Gerhard
Lenski, and Immanuel
Wallerstein.
--Frank W. Elwell (September 22,
2000)
Links by Weber:
Definition
of Sociology
Protestantism
and the Spirit of Capitalism
Max
Weber Studies
Max
Weber on Bureaucracy
Max
Weber on The Spirit of Capitalism
Links About Weber:
The
Coser Essay
Max
Weber's View of Objectivity in Social Science
Marianne
Weber

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