Another feature of the bureaucratic structure tends to produce
much the same result. Functionaries have the sense of a common destiny
for all those who work together. They share the same interests, especially
since there is relatively little competition in so far as promotion is
in terms of seniority. In-group aggression is thus minimized and
this arrangement is therefore conceived to be positively functional for
the bureaucracy. However, the esprit de corps and informal social
organization which typically develops in such situations often leads the
personnel to defend their entrenched interests rather than to assist their
clientele and elected higher officials (1968, p. 255).